HIPAA Training
HIPAA stands for the Health Insurance Portability and Accountability Act and is a U.S. federal law enacted in 1996 as an attempt at incremental...
Abuse, Neglect, and Exploitation of Elders
The Florida Association of Area Agencies on Aging (F4A) is comprised of 11 separate non-profit organizations. Each agency covers a specific geographic region. All...
ALZ 2. Alzheimer’s Disease And Related Disorders Professional Training
Brevard Alzheimer’s Foundation’s Dementia Specific Curriculum meets all Florida Department of Elder Affairs standards as required by Florida Statute 58A-5.0191. This training program has...
CUTR Short Takes: Customer Service
This is a short take presentation on Customer Service
The Art of Defusing Conflict
Course Overview Teach transit operators techniques for de-escalating situations Learn the verbal and physical cues for situational awareness Learn the agency’s policies and procedures...
Emergency Procedures
The role of a transit driver in an emergency can be critical to saving lives and protecting property. Because of the nature of the...
Distracted Driver
Teach public transportation employees about the dangers and consequences of driving while distracted. Learn the agency’s rules and policies with regard to non-agency authorized...
Sexual Harassment Awareness Training
Sexual harassment is a type of harassment involving the use of explicit or implicit sexual overtones, including the unwelcome or inappropriate promise of rewards...