Course Overview
- Teach transit operators techniques for de-escalating situations
- Learn the verbal and physical cues for situational awareness
- Learn the agency’s policies and procedures with regard to fare disputes and other types of passengers
- Learn relevant state laws and regulations in place to help protect you from assault
Course Features
- Lectures 45
- Quizzes 0
- Duration 10 weeks
- Skill level All levels
- Students 4
- Certificate Yes
- Assessments Yes
